December 5, 2011

10 trends that will shape the world in 2012

Posted by: in North America

Today we released our seventh annual year-end forecast of key trends that will shape or significantly impact consumer behavior in the near future. Continued economic uncertainty is at the center of or driving several of these trends; another theme is the rising idea of shared responsibility. As always, new technology is a key factor as well.

The economy will push brands into opening up more entry points for extremely cost-sensitive consumers as the “new normal” becomes a prolonged normal in the developed world. At the same time, tough times will generate an unprecedented entrepreneurialism among the so-called Lost Generation, with today’s youth becoming a uniquely resourceful group that creates their own opportunity.

Two years ago we forecast that packaging would become a much bigger environmental issue; this year we believe the next big eco-issue will be the impact of our food choices on the environment, with various stakeholders—brands, governments and activist organizations—driving awareness around the topic and rethinking what food is sold and how it’s made.

On the tech side, more flat surfaces will become screens, and more screens will be interactive—touching them, gesturing at them and talking to them will become part of our everyday behaviors. And as technology makes our individual worlds more personalized and niche—and narrows the types of content, experiences and people we’re exposed to—greater emphasis will be placed on reintroducing randomness, discovery, inspiration and different points of view into our worlds.

For more on our “10 Trends for 2012,” see the Executive Summary below.

The full report—in which we cover each trend in detail, highlighting what’s driving the shift, how it’s manifesting and what it means for brands—is available here.

6 Responses to "10 trends that will shape the world in 2012"

1 | dave

December 5th, 2011 at 1:56 pm

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Here’s another trend:

Marketing Trend studies and reports that would have cost hundreds of dollars a few years ago will be given away for free, in the name of transparency and engagement!

2 | Will Palley

December 5th, 2011 at 4:14 pm

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Hi Dave,

Thanks for your comment. For your convenience, we offer all of our monthly reports at no cost, which you can find on the Trendletters, Etc. page.

Look out for our 100 Things to Watch for 2012, which will be released within the next few weeks.

3 | Babar Khan (CMO @ Sociality360)

December 6th, 2011 at 8:15 pm

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Pakistan and similar developing markets can be seen as the developed world five years ago. If you want to see or experience something that happened or was believed to be the norm in the business culture or best practices five years ago, you need only book a flight to Nepal, Pakistan, India and similar countries. While mobile phone usage is nearing 99% penetration in these countries, these devices are used just to text and make calls .. online buying has quite made it here yet as an acceptable habit of everyday life, neither has online advocacy.

We have too many digital agencies cropping up that sell half baked solutions … the exposure of these idea’s negates the value of the digital emergence as a whole.

My own agency (co-owned with a former GroupM strategist) is barely 6 months old and we manage the Kraft Foods portfolio in Pakistan. Our clients asked for 15k ‘likes’ on the Facebook page in 3 months time … its been 6 weeks and we’ve reached 50k likes. We also operate with full transparency with our clients, going so far as teaching them how we achieved our results. Mainstream media has dubbed our niche or USP to be ‘honesty and integrity’.

What we see as a future trend for Pakistan, is the a favorable stance from B2B and B2C markets towards suppliers and partners that behave outside of predestined norms and perhaps display somehow honesty and commitment towards long term benefits.

We also find that a great deal of social media savvy Pakistani’s insist on brands that recognize political and environmental chaos … siding with the ones that participate in bringing a change. This is something very clear with consumers preferring Omore (product of Pakistan owned Engro Foods) over Cornetto (of Unilever Walls) simply b/c the former is more socially involved than the former on the issues that personally impact the everyday citizen.

4 | Will Palley

December 14th, 2011 at 10:54 am

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Hi Babar,

Thanks so much for sharing your insights on Pakistan and social media. We hope you’ll continue participating in the conversation!

- JWTIntelligence

5 | Sam Douglass

December 19th, 2011 at 4:50 pm

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Great work here, and thanks for sharing.

Do you think that trend #6 (Marriage Optional) is a result of women reflecting on societal values on the whole or a result (or combination) of how men’s value-shift fits into this equation?

Also, trend #7 seems accurate, but to what degree are people comfortable with exploring the unknown? I’d figure that people are comfortable within some tolerance but that ‘discovery’ still can’t be too far from their current value set.

6 | Will Palley

December 21st, 2011 at 12:51 pm

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Hello Sam,

Thanks so much for your comments and questions.

We believe that Marriage Optional is driven by a combination of factors, including improving education and career opportunities for women, and shifting attitudes towards motherhood and dating.

In regards to Reengineering Randomness, while many people welcome the extraction of irrelevant or less interesting information and options, most people recognize when they are in a rut. As such, many will find surprise and delight in the unknown.

For more information, our full report is available for purchase here:

http://jwtintelligencecatalog.com/10trendsfor2012.aspx

Thanks!

- JWTIntelligence

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10 Trends for 2012

Blog Authors

Will Palley - New York
Katie Fitzgerald and Jessica Vaughn - New York
Sean Aaron - Emerging Media
Susie Uzel - London
Tobei Arai - Atlanta
Katerina Petinos - New York
Alex Brousseau - New York
Sharon Panelo - New York
Ceren Coskun - Istanbul
Ana Hernandes - Sao Paulo
Sarah Siegel - New York
Alexandra Stieber - Atlanta
Marian Berelowitz and Maria Orriols - New York
Yael Shpiller - Tel Aviv
Vannya Martinez - Mexico City
David Linden - Emerging Media
James Richardson - London
Ben Hopkins - London
Nina Hammerling Smith - New York
Katie Fitzgerald - New York
Ann Mack - New York
Ramon Jimenez - Madrid
Adrian Barrow - New York
Lindsey Stafford - New York
Patty Orsini - New Jersey
Carlos Fernandez - New York
Peta Bassett - Bangkok
Marian Berelowitz and Sarah Siegel - New York
Nina Yiamsamatha - Emerging Media
Christine Miranda - New York
Soh Chin Ong - Singapore
Meghan McCormick - Emerging Media
Andres Colmenares - Bogota
Marian Berelowitz - New York
Nick Ayala - New York
Thomas McGillick- Sydney
Ann Mack and Jessica Vaughn - New York
Hajime Kato - Tokyo
Ken Fujioka - Brazil
Mollie Hill
christine
Deanna Zammit - New York
Tal Chen - Tel Aviv
Aparna Jain - Calcutta
Jessica Vaughn - New York
Maria Orriols - Barcelona
Marina Bortoluzzi - São Paulo
Davina Wertheimer - Johannesburg
Marian Berelowtiz and Patty Orsini - New York
katerina
Pam Garcia – Manila
Lina Maria Aguirre - New York
Marian Berelowitz and Christine Miranda - New York
Jordan Price - Tokyo
Lois Saldana - New York
Sigrid Jakob and Rodrigo Maroni - New York
Aaron Baar - Chicago
Dylan Viner - New York
Gonzalo Franseca - Buenos Aires
Andrew Hwang - Emerging Media
Mariko Kataoka - London
Rasika Fernandes - New Delhi
Russell Martin - Cape Town
Michael Koenka - Amsterdam
Ahmed Mahjoub - Dubai
Anil Bharadiya - Singapore

Things to Watch

  • Non-virtual valentines
    February 15, 2012 | 1:45 pm

    In the digital era, saying “I love you” has become so easy, there’s even a Facebook app to do it for you. But these days people are craving physical tokens rather than virtual ones: The idea of Objectifying Objects is one of our 10 Trends for 2012, and stationery is among our 100 Things to Watch for this year. As we noted last November, various digital services now help people send real-world messages. For Valentine’s Day, eHarmony Australia developed an easy way to create a keepsake. For those who “like” the online dating site’s Facebook page and fill in the relevant details, eHarmony’s “Calligraphy Cupids” will craft a handwritten love letter and deliver it. —Will Palley

    Image credit: facebook.com/eharmonyaustralia

  • Cervecería 100 Montaditos
    February 6, 2012 | 11:45 am

    Dubbed “a Spanish Starbucks for sandwiches” by Bloomberg Businessweek, this 11-year-old chain is now targeting international customers with its cheap menu and environment that encourages lingering with friends. Its numerous “montaditos”—a tapas staple that here takes the form of mini-sandwiches—are just €1 in Spain, while beer is €2. 100 Montaditos ventured outside Spain in 2010, opened in Miami in 2011, and plans more North and South American and European outlets for 2012. Watch for others to jump on the montaditos bandwagon. —Jessica Vaughn

    Image credit: 100montaditos.com

  • Tomorrow’s remote control
    January 31, 2012 | 12:30 pm

    When the remote control was brought to market in the early 1960s, it reshaped the way we watched television, creating legions of “couch surfers.” Fifty years later, several alternatives to the traditional touch-button remote are coming to market, positioned as easier, more intuitive means to control the screen.

    At this year’s CES, two major brands showed TVs that integrate voice recognition. LG debuted a remote with voice recognition for its Smart TV, with users able to search the Web, tweet and post to Facebook, by speaking rather than typing. They can’t change the channel or control the volume, however. Most ambitious is Samsung, which released a range of televisions that integrate voice-, gesture- and facial-recognition technologies. Built-in cameras recognize viewers’ faces, automatically signing them in to their user profiles; users can then control the TV via voice commands or gestures.

    As these developments continue, watch for the next generation of easy-to-operate consumer electronics to come to a store near you. —Will Palley

  • Microwork
    January 30, 2012 | 2:00 pm

    Knowledge-based work and routine tasks will increasingly be sliced, diced and contracted to the lowest online bidder as companies and consumers post micro-jobs like proofreading, translation, coding, doing laundry and much more. Coffee & Power, Amazon’s Mechanical Turk, Freelancer.com and others are creating the next assembly line, splitting up knowledge-based assignments. Companies like TaskRabbit, available in five U.S. cities and aiming to expand to 12 this year, focus mostly or errands. Employers get connected to the cheapest global vendor, while hungry workers willing to put in hours can rack up a modest living. —Deanna Zammit

  • 4G for all
    January 25, 2012 | 12:00 pm

    Fourth-generation wireless communications will reach most parts of the globe by the end of 2012. In the BIC markets, China Mobile has started trials in China; in India, several major telecom providers will launch 4G in the first half of this year; and Sky Brazil launched a 4G-based mobile broadband service in December. Meanwhile, more manufacturers are releasing 4G smartphones, including RIM, which debuted the first 4G Blackberry in August. Apple is expected to dive into 4G with the iPhone 5 sometime this year. —Marina Bortoluzzi

    Image credit: digitpedia

  • Wrist wallets
    January 17, 2012 | 11:15 am

    The latest innovation in contactless payments may be a throwback: microchip-embedded wristwatches that enable small mobile payments. Watch2pay, which has adopted the tagline “Time is money,” uses MasterCard’s PayPass technology and comes with a reloadable, prepaid MasterCard (the watches are made by LAKS). So far it’s available in Poland and the U.K., where it launched in November for £99. A few other markets have introduced similar watches in recent years, including Turkey, where Garanti bank has been offering the “Bonus Trink Watch,” which it describes as a “watch-shaped credit card.” —Will Palley

  • Snail meets email
    January 12, 2012 | 10:45 am

    As the U.S. Post Office makes plans to scale back services, there is at least one startup that sees opportunity in the business of snail mail. Austin, Texas-based Outbox plans to soon start testing a service that would intercept mail at local post offices, scan it and send it to a digital mailbox. The target is busy moms, who can use bits of downtime on the go to peruse their paper mail.

    While a few other companies receive and manage bills online, such as Hearst’s Manilla and two-year-old Zumbox, they bypass the post office altogether, setting up a direct line between customers and companies. Outbox assumes there’s still a place for real, honest-to-goodness mail, even if it comes via a digital screen. We’ve written about people creating analog greetings via digital devices—now, ironically, that snail mail could become digitized once again before it gets to its destination. —Patty Orsini

    Image credit: Carlota Soc

  • Lana Del Rey
    January 10, 2012 | 11:00 am

    After a radical rebrand in mid-2011, 24-year-old singer Lizzy Grant re-emerged with a sultry American-retro look and a new name. A few months later she posted an emotionally charged video for her single “Video Games” on YouTube, then promptly sold out an upcoming show in minutes and won Q magazine’s “Next Big Thing” award. The media is abuzz, despite some online griping about her authenticity. Del Rey recently secured a modeling contract, and her debut album, Born to Die, is due Jan. 31. —Will Palley

    Image credit: facebook.com/lanadelrey

  • Armageddon Marketing
    January 3, 2012 | 10:15 am

    The debunking of the notion that the Mayans predicted the world would end in 2012 isn’t going to get in the way of marketing. Mexico, home to part of the Mayan civilization, and its hospitality operators have been using the doomsday story to draw tourists. Axe has been having fun with the idea for a while, creating a Final Edition body spray. With the likes of Harold Camping predicting end times almost daily, some brands with an edge may look to add a little tongue-in-cheek urgency to their product messaging. —Aaron Baar

  • Direct-to-consumer content
    December 22, 2011 | 3:30 pm

    Earlier this month the comedian Louis C.K. announced he would sell a concert video directly to fans online for $5. The novel idea has been a hit: Grosses have already topped $1 million. Watch for more such moves as new distribution models, technologies and consumer habits translate to bypassing the traditional middleman between content creators and their customers.

    In music, for example, services like VibeDeck and Moontoast for Music (Billboard’s No. 2 Top Music Startup of 2011) allow bands to easily sell to fans on Facebook and elsewhere. And authors are using Amazon’s Kindle Direct, Barnes & Noble’s PubIt! and similar platforms to bypass the traditional publishing model. —Marian Berelowitz

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