Using technology to simplify checking in at the airport.
In describing Smarter Check-ins, one of our 100 Things to Watch in 2012, we highlighted Qantas’ use of RFID-enabled frequent flier cards that function as boarding passes. Further simplifying check-in, the Australian airline now offers RFID-enabled baggage tags as well, linking luggage with the flier’s flight info to ensure proper handling. Elsewhere, France’s Toulouse-Blagnac airport is aiming to use NFC technology to enable travelers to “pass seamlessly through the airport using just their mobile phones” by 2013-2014. It’s testing the system with 50 frequent fliers this summer. The airport’s CEO notes that “The mobile phone now becomes a personalized tool, displaying the required information at the right moment.” And Japan Airlines is due to debut NFC-based mobile boarding later this year.