In our 2013 report on “The Future of Correspondence,” we examine how brands are fusing digital elements with physical mail and vice versa. An innovative example comes from Australia Post,...

There’s a lot being written about the trend toward brands offering up warts-and-all glimpses behind the scenes or bleeding heart Twitter mea culpas. In Australia, McDonald’s has taken this to...

...both companies. McDonald’s (or Macca, in Australia) can connect to potential millennial and generation Z employees, while also boosting its presence on the still-trendy app. In Australia, Snapchat has more...

...Australia—Australia had a significantly higher Shazam rate. It’s not a market we have any higher penetration in. We have no idea what it is. What are some of the more...

...heatwaves on four continents, wildfires in the Arctic Circle and perilous water shortages in South Africa, Australia and India. Scientists now talk of a “sixth mass extinction” of wildlife, birds,...

...world traveler. I’ve done Australia last year for a while. And somehow they seemed to be, from a superficial tourist point of view, open and more playful, for example, than...

...where people are used to this kind of conversation—followed by North America, Western Europe, Australia and, to a much lesser degree, some of the Asian cultures, where this is partly...

...it start? The Ocean Agency is a not-for-profit based in the United States, focused on ocean conservation and founded in 2010 when we were still based in Australia. I was...

...to Australia in a camper van, and Japan, Cambodia and Thailand living in hostels and Airbnbs. You realize that your baby works around your life. However, we still have a...

...payments and the like. Russian startup Instabank (which has global aspirations) offers accounts via Facebook signup. The Commonwealth Bank of Australia and GT Bank in Nigeria are also using the...