...According to We Are Social’s latest Digital, Social & Mobile report, three of the Top 5 social platforms globally are instant messenger and chat apps, and eight of these...

...Chatbots have emerged as the next disruptive technology as messaging apps like Facebook Messenger, WeChat and WhatsApp overtake social networks in active users. Over the past few months, Facebook,...

...and people of nonbinary gender identities. Facebook just unveiled 1,200 new emojis for its Messenger app, including, for the first time, gender-neutral options. “We’re diversifying the genders to create a...

...ModiFace, which created the AR technology powering many of the beauty brand’s apps, launched a Facebook Messenger bot in June. Users can research and try on products within the Messenger...

...expert and developer experience lead at Uber. This shift means that users will increasingly interact with brands by chatting through WhatsApp, Facebook Messenger, Slack and spoken-language interfaces like Alexa. This...

...news offering, right ahead of election season. Meanwhile, Facebook is reportedly developing a mobile personal assistant called Moneypenny. The service, delivered through the Messenger app, will “[allow] users to ask...

...payments and currency. Facebook is said to be planning a P2P payments feature for Messenger, South Korea’s KakaoTalk announced a PayPal-like service in September, and Line is creating a mobile...

...-With the introduction of its new uber-integrated Messenger platform, “Facebook is eating the Internet,” says BuzzFeed. –The Atlantic City Lab explores where Millennials have been moving since the Great Recession....

...any show to be available at any time. – The Guardian examines teenagers’ “gradual exodus” from Facebook in favor of messenger apps. – Time takes a look at the 16...

...for ephemeral, anonymous or intimate sharing (i.e., messenger apps) are flourishing as users shift away from Facebook’s centralized hub, while a growing number of tools and services to help ensure...